SamraWeb Agency Payment Policy

Effective Date: 1st-January-2021

Thank you for choosing SamraWeb Agency for your digital services needs. This Payment Policy outlines the terms and conditions related to payments for the services provided by our agency. By engaging our services, you agree to comply with and be bound by this Payment Policy.

1. Payment Methods:
We accept the following payment methods:
– Credit or Debit Cards (Visa, MasterCard, American Express, etc.)
– Bank Transfers
– Payoneer
– Other methods as agreed upon in advance

2. Payment Schedule:
– Initial Payment: A non-refundable deposit of 30% of the total project cost is required upfront before we begin any work. This deposit secures your project in our queue and allows us to allocate resources accordingly.
– Milestone Payments: For larger projects, we may establish milestone payments. These payments will be specified in the project proposal and will be due upon completion of specific project phases or deliverables.
– Final Payment: The remaining balance is due upon completion and approval of the project before the final deliverables are handed over or launched.

3. Invoicing:
– Invoices will be provided electronically to the client’s specified email address.
– Invoices will include a breakdown of the services provided, corresponding fees, and payment due dates.

4. Late Payments:
– Any payments not received within 10 days of the due date will be considered late.
We will not start work until we received Initial Payment. 

5. Project Delays:
– In the event that a project is delayed due to client-related factors (e.g., late feedback, content provision), payment milestones may still apply as outlined in the project proposal.

6. Refunds and Cancellations:
– The initial deposit is non-refundable.
– If the project is terminated by the client before completion, any outstanding balance for completed work and expenses incurred up to that point will be due.
– No refunds will be provided for completed work or services rendered.

7. Currency:
– All fees and payments are stated in all currencies .

8. Taxes:
– Clients are responsible for any applicable taxes, including but not limited to sales tax, value-added tax (VAT), or goods and services tax (GST).

9. Confidentiality:
– All payment information provided to SamraWeb Agency will be kept confidential and used solely for the purpose of processing payments.

10. Changes to Payment Policy:
– SamraWeb Agency reserves the right to modify this Payment Policy at any time. Clients will be notified of any changes in advance.

By engaging our services, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this Payment Policy. If you have any questions or concerns, please contact us.

Thank you for choosing SamraWeb Agency. We look forward to serving your digital needs.

Sincerely,

Samra Inam
CEO
SamraWeb Agency
Email: [email protected]